FAQs

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Hang tight! We are still gathering some of the most frequently asked questions for this topic.

By |2019-05-13T08:45:29-04:00May 13th, 2019|Comments Off on Coming Soon!

How is business value defined?

Honestly, this is a tough and elusive question. Each business has different values, cultures, goals and purpose. One of the primary objectives of IT Leadership is to build and implement a Continuance Improvement model. We submit the following approach for your consideration: Discover, document and define business/stakeholder needs. Review current direction and governance. Build a [...]

By |2019-05-30T12:48:46-04:00May 4th, 2019||Comments Off on How is business value defined?

Is IT Leadership a quick fix?

Don't we all wish for quick and easy fixes! Unfortunately, we have not found that magic wand that lets us reset and start over. It is our observation that most IT departments and systems have grown organically with no longer-term strategic plans. What started out as a cost center, tossed under the "general office" category [...]

By |2019-05-30T12:46:39-04:00May 4th, 2019||Comments Off on Is IT Leadership a quick fix?

Is IT Leadership only for failing businesses or IT departments?

Admittedly, most of the time enPower gets called is when frustrations are high and things are on the line.  Business owners are exasperated by endless techno-jabber and increasing IT costs with fuzzy accountability metrics that produce unknown results. On the other hand, IT departments are equally burdened with the pressures of maintaining daily operations, defending [...]

By |2019-05-30T12:44:40-04:00May 4th, 2019||Comments Off on Is IT Leadership only for failing businesses or IT departments?

What is the difference between compliance and governance?

Wading through regulations is a necessary evil when diving into IT Leadership. The first step is understanding the difference between compliance and governance. IT Compliance refers to a set of defined guidelines, sourced outside the business, that require IT systems, design and/or processes to comply. PCI and HIPAA are both examples of compliance regulations. IT [...]

By |2019-05-30T12:33:27-04:00May 4th, 2019||Comments Off on What is the difference between compliance and governance?

What is the difference between IT Leadership and a vCIO (virtual Chief Information Officer)?

vCIO has become the latest buzz word generated by the Managed Service Providers (MSPs) industry. The IT services delivered by many MSPs have almost become a commodity, solely focused on the technical aspects of hardware/software reselling, project hours and technical support. In order to drive value beyond this, the concept of a vCIO was created. [...]

By |2024-01-18T10:58:13-05:00May 4th, 2019||Comments Off on What is the difference between IT Leadership and a vCIO (virtual Chief Information Officer)?

How are enPower’s IT Management services different than other MSPs?

At enPower, we understand that every company is different, which is why we don’t design one-size-fits-all solutions. Many business owners view technology as a necessary evil. We believe that technology should support a company and make their business processes easier – not the other way around. 

By |2018-11-15T09:29:35-05:00November 15th, 2018|Comments Off on How are enPower’s IT Management services different than other MSPs?
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