Admittedly, most of the time enPower gets called is when frustrations are high and things are on the line. Business owners are exasperated by endless techno-jabber and increasing IT costs with fuzzy accountability metrics that produce unknown results. On the other hand, IT departments are equally burdened with the pressures of maintaining daily operations, defending against the latest security threats and navigating compliance regulations while understaffed and underfunded. It is when this disparity between owners and their IT staff gets too great that the need for IT Leadership is realized.
IT Leadership can help bridge those gaps. However, it is not just for failing businesses or IT departments. Done well, IT Leadership provides long-term strategic planning and guidance that can prevent those gaps from developing.